| Matt Rhodes
Head of client services
FreshNetworks
Matt Rhodes is head of client services at London-based social media agency, FreshNetworks. He oversees the production, management and analysis of branded online communities for brands such as Liverpool Victoria, British Telecom and Virgin Media.
He has a background in customer experience and strategy consulting, specialising in digital innovation and product and proposition development.
Matt runs one of the top five marketing blogs in the UK, is a regular speaker at Web 2.0 and research conferences across Europe, and has appeared as a social media marketing expert on Sky News and BBC Radio Four.
Matt blogs at blog.freshnetworks.com and can be followed on Twitter @mattrhodes.
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